I have provided support for Customers based in Balcombe, Barcombe, Burgess Hill,East Grinstead, Haywards Heath, Newick, Scaynes Hill and surrounding areas. and I have remote support customers in Glasgow, Dubai and Canada.
I have a Computing BSc from Plymouth University and an Microsoft Certified IT Professional as well as Comptia A+ and Network+ 2009 Qualified.
With over 10 Years experience supporting Computer users, in the UK, Hong Kong and Mongolia.
The Services I support include
- Online Backup
- Fixing any issue with Windows Server 2003,2008, 2008R2, 2012 and client machines running windows XP, Vista 7, 8 and 10.
- Fixed Price upgrades.
- Laptop,Printers and Desktop Repairs and upgrades.
- Fixing software issues with Mac, Iphone and Android phones.
- Purchasing of new machines ,equipment and installation. I am a Dell Registered Partner.
- Anti Virus ,Security and Maintenance can you guarantee your home machine does not have a virus?
- Broadband, FTTC Support and Set-up
- Phone Systems
- Remote Support via Screen Connect
- Personalised Training in your home.
For my charges please see my Rates page, I can provide an estimated cost over the phone and will advise straight away if it sounds like a problem I can not fix (for example major physical Fault or external issue) and discuss replacement and recovery if requested. I also offer a fixed price takeaway service when things will take too long.
For Charities I offer a discounted service but I do not work for free except in limited cases due to this reason. In order to provide the best for everyone concerned. However I am open to providing donations or donating time for raffles providing that my work is recognised and the end user actually paid someone. Also I recommend using my Agent to reduce costs even if it is used for only a month.