Providing Expert Computer Onsite support since 2010 for Home Checkaprofessional information for Tom Seymour IT SupportUsers and Small Businesses.

I have provided support for Customers based in Balcombe, Barcombe, Burgess Hill,East Grinstead, Haywards Heath, Newick, Scaynes Hill and surrounding areas. and I have remote support customers in Glasgow, Dubai and Canada.

I have a Computing BSc from Plymouth University and an Microsoft Certified IT Professional as well as Comptia A+ and Network+ 2009 Qualified.
With over 10 Years experience supporting Computer users, in the UK, Hong Kong and Mongolia.

The Services I support include

  • Online Backup
  • Fixing any issue with Windows Server 2003,2008, 2008R2, 2012  and client machines running windows XP, Vista 7, 8 and 10.
  • Fixed Price upgrades.
  • Laptop,Printers and Desktop Repairs and upgrades.
  • Fixing software issues with Mac, Iphone and Android phones.
  • Purchasing of new machines ,equipment and installation. I am a Dell Registered Partner.
  • Anti Virus ,Security and Maintenance can you guarantee your home machine does not have a virus?
  • Broadband, FTTC Support and Set-up
  • Phone Systems
  • Remote Support via Screen Connect
  • Personalised Training in your home.

For my charges please see my Rates page, I can provide an estimated cost over the phone and will advise straight away if it sounds like a problem I can not fix (for example major physical Fault or external issue) and discuss replacement and recovery if requested.  I also offer a fixed price takeaway service when things will take too long.

For Charities I offer a discounted  service but I do not work for free except in limited cases due to this reason. In order to provide the best for everyone concerned. However I am open to providing donations or donating time for raffles providing that my work is recognised and the end user actually paid someone. Also I recommend using my Agent to reduce costs even if it is used for only a month.